Privacy Policy

1. Overview

Zona Futbol ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have.

2. Information We Collect

• Contact details such as name, email address, phone number, and social media handle when you submit forms or contact us.
• Booking and payment details when you purchase sessions or programs through third-party platforms (for example, CoachIQ and payment processors).
• Technical data such as IP address, browser type, referring pages, and usage analytics.
• Any additional information you voluntarily provide in messages, forms, and submissions.

3. How We Use Information

• Provide and manage coaching services, sessions, and customer support.
• Process bookings, purchases, and related communications.
• Respond to inquiries and send service updates.
• Improve website performance, user experience, and training offerings.
• Comply with legal obligations and prevent fraud or abuse.

4. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers that help us operate the business (for example, hosting, forms, booking, and payment services).
• Professional advisors and legal authorities where required by law.
• Successors in the event of a merger, acquisition, or business transfer, subject to standard confidentiality protections.

5. Cookies and Analytics

We may use cookies and similar technologies to keep the site functioning, understand traffic patterns, and improve performance. You can manage cookies through your browser settings.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with legal requirements.

7. Security

We use commercially reasonable safeguards to protect personal information. No online system is fully secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of personal information. To make a request, contact us at zonafutbolfc@gmail.com.

9. Children's Privacy

Our website is not directed to children under 13. If you believe a child provided personal information without appropriate consent, contact us and we will address it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page with a revised effective date.

11. Contact

For privacy questions, contact us at zonafutbolfc@gmail.com.